INTRODUCTION

The site www.visitcaps.com (hereinafter referred to as the Site) is an e-commerce site, accessible via the Internet, open to all users of the said network. It is published by the company Groupe JAJ.

The Site enables the JAJ Group (hereinafter referred to as JAJ) to offer for sale clothing, accessories, decorative objects, cosmetics and leather goods, mainly of the protected SCHOTT brand (hereinafter referred to as the Products), to Internet users browsing the Site (hereinafter referred to as Users). For the purposes hereof, it is agreed that the User and JAJ will be collectively referred to as the Parties, and individually referred to as the ‘Party’, and that the User who has validated an order will then be referred to as the Buyer. The rights and obligations of the User necessarily apply to the Buyer.

It is specified that the Products are intended for the User's personal use, without any direct connection with the User's professional activity. In this respect, the User's attention is drawn to the fact that the same User may only order a maximum of five (5) Products of the same reference. In the event of an order exceeding the aforementioned number, the order will not be accepted.Any order for a Product offered on the Site implies consultation and express acceptance of these General Terms and Conditions of Sale, as evidenced by the fact of ticking the box ‘Tick this box to confirm that you have read and accepted the GTC’.

In accordance with the provisions of articles 1316 to 1316-4 of the French Civil Code, supplemented by Decree No. 2001-272 of 30 March 2001, relating to electronic signatures, you are reminded that ticking the box ‘Tick this box to confirm that you have read and accepted the GTC’, after reading these general terms and conditions of sale, as well as validating the order form as specified in article 3. 3 below, constitutes an electronic signature which, between the Parties, has the same value as a handwritten signature and is proof of the completeness of the order and of the payability of the sums due in execution of the said order.

It is specified that the User may save or print these general terms and conditions of sale, provided that they are not modified.

ARTICLE 1 PURPOSE

The purpose of these general terms and conditions of sale is to define the rights and obligations of the Parties arising from the online sale of the Products offered on the www.visitcaps.com website.

They regulate the various stages necessary for the placing of the order and ensure the follow-up of this order between the Parties. They apply between the Parties, to the exclusion of any other document.

ARTICLE 2 PRODUCTS, PRICES, INTELLECTUAL PROPERTY

2.1 PRODUCTS

The Products offered for sale are those shown on the Site on the day the User consults the Site, subject to availability. Should any of the Products be unavailable, the Buyer will be informed as soon as possible.

In accordance with article 1369-4 paragraphs 1 and 2 of the French Civil Code, ‘without prejudice to the conditions of validity mentioned in the offer, its author remains bound by it for as long as it is accessible by electronic means due to his fault’. Thus, in the absence of any validity conditions indicated in the offer, the offer is valid for as long as it is accessible electronically through the fault of its author. It is therefore advisable to indicate the unavailability of a product as soon as possible on the website.

2.2 PRICES

The prices of the Products are indicated in Euros and are valid for all territories. They include the amount of French VAT applicable on the day the order is placed.

Any order placed on the Site and delivered outside France may be subject to possible taxes and customs duties which are imposed when the parcel reaches its destination. Any customs duties and taxes are the sole responsibility of the Buyer. JAJ is therefore under no obligation to check and/or inform the Purchaser of any applicable customs duties and taxes.

The prices indicated on the Site are guaranteed on the day of the order and within the limits of available stocks.

These prices do not take into account shipping costs which will be invoiced in addition, and which will be specified to the User at the time of final validation of his/her order.


JAJ reserves the right, which the User accepts, to modify its prices at any time. Nevertheless, Products will be invoiced on the basis of the prices in effect at the time the order is placed, subject to the availability of the Products.

2.3. INTELLECTUAL PROPERTY

The trademarks and domain names, designs and models that appear on the Site are the exclusive property of JAJ. Any reproduction or use of these trademarks, domain names or designs, in any form whatsoever, is strictly prohibited.

ARTICLE 3 ORDER REGISTRATION AND VALIDATION

3.1 NAVIGATION WITHIN THE SITE

The User may view the various Products offered for sale by JAJ on its Site. The User may browse freely through the various pages of the Site, without being bound by any order.

3.2 PLACING AN ORDER

If the User wishes to place an order, they will choose different Products by clicking on the ADD TO CART box. At any time, the User may :

- Obtain a summary of the Products they have selected,
- Continue or modify their selection of Products,
- Complete their selection of Products and order them by clicking on ORDER.

It should be noted that the contract may also be concluded in English.

To order the Products selected after clicking on ORDER, the User must identify him/herself by entering his/her e-mail address and the password chosen when creating his/her account. To create an account, the User must fill in the form provided, on which he/she will enter the information required for identification, in particular his/her surname, first name, postal address, e-mail address and a password of his/her choice, which will be personal and confidential, and which he/she will need to identify him/herself on the Site at a later date.

The User is informed and accepts that entering these two identifiers constitutes proof of his/her identity and expresses his/her consent.

3.3 FINAL VALIDATION OF THE ORDER

After checking the status of his/her order, the User must click on the type of card with which he/she wishes to pay in order to access the secure payment site and definitively confirm his/her order. The User must then enter his/her bank card number, depending on the type of card, its expiry date and the visual cryptogram (the last 3 digits on the back of the bank card).

It is specified that by making an immediate payment by bank card, as provided for in article 6 below, the User will be automatically transferred to the electronic payment server of the secure payment platform (hereinafter referred to as ı the Bank ı). The bank's server is secured by S>S>L (Secure Socket Layer) encryption, so as to protect all data linked to the means of payment as effectively as possible, and at no time will the User's bank details be transferred to JAJ's computer system. JAJ is therefore not liable.

As soon as payment has been validated, the order is recorded and becomes irrevocable. The User becomes the Purchaser. The order form will be recorded on JAJ's computer registers, which are themselves stored on a reliable and durable medium, and will be considered as proof of the contractual relations between the Parties.

After placing an order, the customer will receive an e-mail confirming the order.

In accordance with Article 5 below, the Customer has a right of withdrawal and reimbursement, during a period of fourteen (14) working days from the date of receipt of the Products ordered.

ARTICLE 4 DELIVERY

GROUPE JAJ will use its best efforts to ensure that orders are dispatched within an average of two (2) to seven (7) working days from the day following the day on which the Customer confirms the order.

JAJ accepts no responsibility for delivery times that are too long due to the postal services or the means of transport used.

In the event of loss of or damage to the Products ordered during delivery, the Purchaser must make a reasoned complaint to JAJ's customer service department at the following email address: sav@schott-nyc.fr.

As far as possible, the Buyer should note any anomalies observed (damaged package and/or product) on the delivery slip. Furthermore, it is specified that ownership of the Products ordered will only be transferred to the Purchaser upon receipt of full payment of the invoiced price, including delivery costs.

ARTICLE 5 GUARANTEES

5.1 Legal warranties of conformity and hidden defects

Information for the Customer:

In accordance with legal provisions, the Products are covered by law and without additional payment:

- the legal guarantee of conformity, for products that appear to be defective, damaged or damaged or that do not correspond to the order and,

- the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the products delivered and rendering them unfit for use.

In this respect, we remind you of the provisions of articles L.217-4, L.217-5, L.217-12 and L.217-16 of the French Consumer Code, as well as articles 1641 and 1648 paragraph 1 of the French Civil Code relating to the existence and implementation of the aforementioned guarantees:

Legal guarantee of conformity :

Article L.217- 4 of the French Consumer Code
‘The seller shall deliver goods in conformity with the contract and shall be liable for any lack of conformity at the time of delivery.

He shall also be liable for any lack of conformity resulting from the packaging, assembly instructions or installation when the latter was his responsibility under the contract or was carried out under his responsibility’.

Article L 217-5 of the French Consumer Code
‘The good conforms to the contract:

1° If it is fit for the purpose usually expected of similar goods and, where applicable :

- If it corresponds to the description given by the seller and has the qualities that the seller presented to the buyer in the form of a sample or model;

- If it has the qualities that a purchaser may legitimately expect having regard to public statements made by the seller, the producer or his representative, particularly in advertising or labelling;

2° Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and accepted by the latter.

Article L.217-12 of the French Consumer Code
‘Any action arising from a lack of conformity must be brought within two years of delivery of the goods’.

Article L.217-16 of the French Consumer Code
‘When the buyer asks the seller, during the period of the commercial guarantee granted to him when a movable item was purchased or repaired, for the item to be repaired under the guarantee, any period of immobilisation of at least seven days is added to the remaining guarantee period. This period runs from the date of the purchaser's request for service or from the date the item in question is made available for repair, if it is made available after the request for service.

With regard to the aforementioned elements, the Customer therefore benefits from a period of two years from the delivery of the Product to take action against GROUPE JAJ and may choose between repairing or replacing the Product ordered, subject to the cost conditions set out in article L.217-9 of the Consumer Code.

The Customer may have the sales contract rescinded or reduced if the defect is major and the chosen solution takes longer than one month from the date of the Customer's request, or if it is not possible to bring the Product into conformity.

The Customer is exempted from proving the existence of the Product's lack of conformity prior to delivery of the Product, for a period of 24 (twenty-four) months following delivery of the Product.

If the Customer wishes to implement the legal guarantee of conformity, they must send a registered letter with acknowledgement of receipt to the following address: GROUPE JAJ 25 rue de Romainville 93100 Montreuil and return the Product ordered with the invoice.

Legal guarantee for hidden defects :

Article 1641 of the Civil Code
‘The seller is bound by the warranty for hidden defects in the item sold that render it unfit for the use for which it was intended, or that reduce this use to such an extent that the buyer would not have purchased it, or would only have paid a lower price for it, if he had known about them’.

Article 1648 paragraph 1 of the Civil Code
‘The action resulting from redhibitory defects must be brought by the purchaser within two years of the discovery of the defect.

The Customer may therefore decide to invoke the guarantee against hidden defects in accordance with article 1641 of the French Civil Code; in this case, he or she may choose between rescinding the sale or reducing the sale price in accordance with article 1644 of the French Civil Code.

If the Customer wishes to implement the legal guarantee for hidden defects, they must send a registered letter with acknowledgement of receipt to the following address: GROUPE JAJ 25 rue de Romainville 93100 Montreuil and return the Product ordered with the invoice.

Depending on the regime invoked by the Customer and subject to all of the legal conditions of these two regimes being met, GROUPE JAJ will reimburse, repair or replace, as the case may be, the Products judged to be non-conforming or defective.

Reimbursements for Products judged to be non-conforming, defective or vitiated will be made as soon as possible and at the latest within fourteen (14) days following GROUPE JAJ's observation of the lack of conformity or hidden defect. Reimbursement will be made by crediting the Customer's bank account or Paypal account used to pay for the order.

GROUPE JAJ cannot be held responsible in the following cases:

- non-compliance with the legislation of the country in which the products are delivered,

- in the event of misuse, use for professional purposes, negligence or lack of maintenance on the part of the Customer and,

- in the event of normal wear and tear of the product, accident or force majeure.

GROUPE JAJ does not grant any specific commercial guarantee relating to the Products

RETURN POLICY

You have 30 days following receipt of your order to inform us of your request to return part or all of your order.

In accordance with the general terms and conditions of sale, only unworn, unstained, undamaged, unwashed items with labels, pouch/kit/cover intact will be accepted.

Returned items must be in resalable condition.

1 - Click here to access the returns portal, then enter your email address and order reference.

2 - Select the item you wish to return and indicate the reason for the return. If several items are to be returned, then select the additional item(s) to be returned and/or the quantity.

3 - Confirm your returns request

* GROUPE JAJ cannot be held responsible in the event of loss or theft of the parcel. The Customer is advised to send the return with a follow-up, and to keep the documents concerning it, in order to follow the evolution of the delivery, until notification of receipt by GROUPE JAJ's services.

Returns are made EXCLUSIVELY by post; returns to a boutique are not available.

6 - Once your package has been received and processed by our services, and provided that the return complies with the above return procedures, reimbursement will be made within a maximum of 14 days after receipt of your package in our warehouse using the payment method used at the time of purchase (Paypal or credit card).

Depending on the bank processing times of the Customer's bank, the refund may take 5-10 working days to appear in the Customer's bank account.

In the event of a return from a country subject to customs duties, the Customer must mention that the goods are being returned on the customs declaration. Failing this, the customs duties relating to this return will be borne exclusively by the Customer.

ARTICLE 6 PAYMENT

Unless the server is unavailable, payment will be made immediately over the Internet, by payment card issued in France or by payment card issued abroad by the Visa, Eurocard/Mastercard networks via our banking partner Payplug or payment in 2X, 3X or 4X by bank card with our partner ALMA.
Payment in 2X, 3X or 4X free of charge from €150 including VAT.
payment by PayPal.

Our financial partner ALMA, offers payment solutions for your purchases of goods and/or services, in 2, 3 or 4 instalments by bank card. These payment solutions are reserved for individuals (natural persons of legal age) residing in France or the European Union who hold a Visa or MasterCard bank card with a validity date corresponding to the duration of the refund. ALMA SAS, RCS Nanterre 839 100 575, whose registered office is located at 176 Avenue Charles de Gaulle 92200 Neuilly-sur-Seine is subject to the supervision of the Autorité de Contrôle Prudentiel et de Résolution (ACPR) 4 Place de Budapest, CS 92459, 75436 PARIS CEDEX 09 and is registered with the ORIAS under number 07 028 160 (www.orias.fr).

ALMA reserves the right to accept or refuse your request for financing; you have a legal cooling-off period of 14 days. To find out more, click here.

We would like to draw your attention to the fact that if you ask to pay for your order of goods and/or services by means of these payment solutions, your personal data will be transmitted to ALMA for the purposes of studying your financing request, managing your credit contract and, where applicable, debt collection. For further information, click here.

In any event, JAJ reserves the right to refuse any order or delivery if the above-mentioned limits are exceeded, if there is an existing dispute with the Purchaser, if the Purchaser has not paid in full or in part for a previous order, if the bank refuses to authorise payment by credit card, or if payment is not made or is only partially made. JAJ cannot be held liable in such cases.

ARTICLE 7 INFORMATION TECHNOLOGY AND CIVIL LIBERTIES

The personal data collected in the context of distance selling is obligatory, as this information is necessary for the processing and delivery of orders, as well as for the preparation of invoices. This information is strictly confidential and will not be passed on to third parties, with the exception of companies affiliated with JAJ, which the User expressly accepts.

In accordance with Law n°78-17 of 6 January 1978 relating to information technology, files and civil liberties, the processing of personal information collected on the Site has been declared to the Commission Nationale de l'Informatique et des Libertés. Users have the right to access, modify, rectify and delete data concerning them. To exercise this right, the User should send an e-mail to the following address : sav@schott-nyc.fr

ARTICLE 8 MISCELLANEOUS PROVISIONS

8.1 LIABILITY

For all stages of access to the Site, ordering of Products, delivery thereof, or any other subsequent services, the Site www.visitcaps.com has only an obligation of means. The Site may not be held liable for any inconvenience or damage inherent in the use of the Internet, in particular a break in service, external intrusion or the presence of computer viruses.

8.2 FORCE MAJEURE

JAJ will not be liable for the non-performance, in whole or in part, of its obligations under this contract, if this non-performance is caused by an event constituting force majeure, in particular in the event of total or partial disruption or strike of postal services and means of transport and/or communication, flooding, fire, and in general, in the event of an event beyond its control.

The Parties agree that they shall consult each other as soon as possible in order to determine together how the order will be carried out during the period of the force majeure event.

8.3 PARTIAL INVALIDITY

If one or more stipulations of these general terms and conditions of sale are held to be invalid or declared as such in application of a law, regulation or following a final decision by a competent court, the other stipulations will retain all their force and scope.

8.4 SPYWARE AND COOKIES

‘When an Internet user visits the Site, JAJ may store information on his or her terminal. This information takes the form of ‘cookies’ or similar files. Cookies are data containing no personal information sent via its server to the Internet user's hard drive. The role of cookies is in particular to identify Internet users when they connect to the Site and to facilitate their participation in certain events and activities on the Site.

Most Internet browsers allow you to delete cookies from your terminal's hard drive, prevent cookies from being installed or receive a warning message before a cookie is installed. Internet users are invited to refer to their browser's instructions or help screen to find out more about these functions.

8.5 IDENTIFICATION OF THE ELECTRONIC MERCHANT :

Company Groupe JAJ
25 rue de Romainville
93100 Montreuil
RCS 592 013 155 00 128
Share capital €3560939
Intracommunity VAT FR32 592 013 155

8.6 ENTIRE CONTRACT

These general terms and conditions of sale and the order summary sent to the Buyer form a contractual whole and constitute the entire contractual relationship between the Parties. In the event of any contradiction between these documents, the general terms and conditions of sale shall prevail.

8.7 APPLICABLE LAW AND JURISDICTION

These general terms and conditions of sale and the contractual relationship between the parties are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken.

Deliveries

Deliveries are made to the address indicated on the order form, which can only be within the agreed geographical area.

The risks are borne by the purchaser from the moment the products leave the JAJ premises. In the event of damage in transit, a justified complaint must be made to the carrier within three days of delivery.

Delivery times are indicative only; if they exceed thirty days from the date of order, the sales contract may be cancelled and the purchaser reimbursed.

RETURN POLICY

You have 30 days following receipt of your order to inform us of your return request and return part or all of your order.

In accordance with our general terms and conditions of sale, only unworn, undamaged, unwashed items with labels, pouch/kit/cover intact will be accepted.

Returned items must be in resalable condition.

1 - Click here to access the returns portal, then enter your email address and order reference.

2 - Select the item you wish to return, and indicate the reason for return. If more than one item is to be returned, select the additional item(s) to be returned and/or the quantity.

3 - Confirm your return request

* GROUPE JAJ cannot be held responsible in the event of loss or theft of the parcel. The Customer is advised to send the return with a tracking number, and to keep the documents concerning the return, in order to follow the evolution of the delivery, until notification of receipt by GROUPE JAJ.

Returns are made EXCLUSIVELY by post; store returns are not available.

6 - Once your parcel has been received and processed by our services, and provided that the return complies with the above return procedures, the refund will be made within a maximum of 14 days after receipt of your parcel in our warehouse, using the payment method used at the time of purchase (Paypal or credit card).

Depending on the bank processing times of the customer's bank, the refund may take 5-10 working days to appear in the customer's bank account.

In the event of a return from a country subject to customs duties, the Customer must mention that the goods are being returned on the customs declaration. Failing this, customs duties relating to the return will be borne exclusively by the Customer.

Last updated: November 28, 2024

This Privacy Policy describes how schott-prod (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from schott-prod.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. esse cillum dolore eu fugiat nulla pariatur.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions and other information used for account security purposes.
-Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

- Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.

- Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR.

- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, according to Art. 6 (1) (f) GDPR.

- Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you according to Art. 6 (1) (f) GDPR.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

- With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.

- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.

- With our affiliates or otherwise  within our corporate group, in our legitimate interests to run a successful business.

- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

With your consent we share personal information for the purpose of engaging in advertising and marketing activities, as follows.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

- Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
- Right to Delete: You may have a right to request that we delete personal information we maintain about you.
- Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Opt out of Sale or Sharing or Targeted Advertising: You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at ccarvalhosa@axome.com or contact us at Groupe JAJ, Montreuil, 93100, FR.

For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.