VISIT CAPS will use its best efforts to ensure that orders are dispatched within an average of two (2) to seven (7) working days from the day following the day on which the Customer confirms the order.

JAJ accepts no responsibility for delivery times that are too long due to the postal services or the means of transport used.

In the event of loss of or damage to the Products ordered during delivery, the Purchaser must make a reasoned complaint to VISIT's customer service department at the following email address: customerservice@visitcaps.com.

As far as possible, the Buyer should note any anomalies observed (damaged package and/or product) on the delivery slip. Furthermore, it is specified that ownership of the Products ordered will only be transferred to the Purchaser upon receipt of full payment of the invoiced price, including delivery costs.